Web Site Privacy Policy

The National Cowboy & Western Heritage Museum is committed to protecting the privacy of its online guests, customers, members, and patrons.

This privacy policy applies to transactions made, and data gathered, on the National Cowboy & Western Heritage Museum web sites. By using the Museum web sites or communicating with the Museum by e-mail, you agree to the terms of this Privacy Policy.

Children's Privacy

The National Cowboy Museum is concerned about protecting children's privacy. The National Cowboy Museum does not knowingly collect personally identifiable information from children. If a visitor sends an e-mail to the Museum, it is used only to respond to the writer and not to create profiles or otherwise retain the information.

Child under thirteen cannot participate in ongoing activities that require the collection, retention, and use of personal information. The National Cowboy Museum does not knowingly collect information from children under thirteen.

Privacy Policy

The National Cowboy & Western Heritage Museum web sites offer broad public access to and use of a wide range of information comprised of data, images, and text files to visitors of all ages. We are dedicated to safeguarding all information collected online.

To help ensure a rewarding online experience for all visitors, the Museum provides this summary of our information practices. This privacy notice governs the collection and use of information on our web sites.

As the Museum continues to offer our visitors new and different types of content and services, we may modify our practices from time to time. However, we will treat all personal information collected in accordance with the privacy notice in effect at the time the information is collected.

Information We Collect

When you order from the National Cowboy Museum, we collect your name, billing address, shipping address, email address, phone number, and credit card number, including expiration date and v-code. We also gather information on the person who will receive any gift you send (e.g., that person's name and address) and we will retain a record of your purchases.

When visitors come to our site, we automatically collect some non-personally identifiable information such as the type of computer operating system (e.g., Windows or Mac OS) and browser (e.g., Netscape, Internet Explorer) being used, and the domain name of the Internet service provider (e.g., America Online, Earthlink).

How We Use the Information

The National Cowboy Museum uses visitors personal information for internal purposes only. We may also use personal information provided by shoppers to send them, by e-mail or direct mail, notification of special offers or sale events. We may also use your contact information to notify you about upcoming events and or exhibitions. If you do not want to receive information, you will have the opportunity to opt out.

We never sell, rent, or otherwise share our visitors personal information with third parties. We will disclose information we maintain as required by law, for example, in response to a court order or a subpoena. We also may disclose such information in response to a specific law enforcement agency's request.

Collection of Information by Third-Party Sites and Sponsors

The National Cowboy Museum web sites may contain links to other sites, including those of sponsors and advertisers, whose information gathering policies and practices may differ from ours. Visitors should consult the privacy notices of these third party sites' since they are not covered by our privacy policy.


The National Cowboy Museum has put in place appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online. The personal information you provide is transmitted through a secure server using 128-bit SSL encryption.

We are especially sensitive to visitor’s concerns regarding the use of credit cards to purchase products over the Internet. For orders placed on our web sites, we use a technology that automatically encrypts credit card data while information is being transmitted over the Internet, provided that the visitor's browser supports the Secure Socket Layer protocol (SSL).

To verify the security of your connection, check by looking at the URL line of your browser. When accessing a secure server, the site address will change from http to https.

Shipping/Handling Policy

Orders placed on the Museums web sites will be shipped within 2-3 business days, via UPS. International orders are shipped via FedEx. An e-mail notification will be sent if there is an expected shipping delay.

Shipping charges are based on delivery address, weight and size of package.

Please use your physical address as most shipments are made via UPS. If you would like your order shipped via US Mail instead of UPS, please note that in the customer comments field.

The National Cowboy Museum is not responsible for items lost in transit.

Return Policy

Merchandise may be returned for a refund or exchange within 30 days of purchase with original receipt.

Contact Us

If you have any questions, comments or concerns regarding our privacy policy and/or practices, please contact us at the following e-mail address, mailing address and telephone number:

National Cowboy & Western Heritage Museum
1700 NE 63rd Street
Oklahoma City OK 73111
(405) 478-2250

Revised 8/7/2008